MEMBERSHIP POLICY

Effective 1 September 2026. Reviewed annually.

This policy sets out how VOYCE Access works: what membership grants, how the rooms and equipment are to be used, and when access can be restricted or withdrawn. The fee and member rates are on the pricing page.

1. Membership & Access

Membership grants limited access to VOYCE studios, academy resources, and community spaces.
Access is non-transferable and restricted to the registered member.
Entry and usage are subject to availability, booking confirmation, and internal approval.
VOYCE may approve, restrict, suspend, or terminate access at its sole discretion.
Membership runs for twelve months from confirmation. Renewal is not automatic. Members are invited to renew, and VOYCE may decline a renewal at its discretion.
The membership fee is published on the pricing page and is payable on confirmation. It is non-refundable once membership is active, except where VOYCE cancels a membership without cause, in which case the unused portion is refunded pro-rata.
Members may end their membership at any time by writing to hello@voyce.world. Fees are not refunded on voluntary exit.
Guests are welcome in shared spaces when accompanied by the member, who is responsible for their conduct. Studio rooms always require a booking.
Enrolled VOYCE Academy students receive 90 days of Access on certification, with the same privileges and the same responsibilities.

2. Studio Bookings

All studio usage must be pre-booked via official VOYCE channels.
Session time includes setup and wrap-up. Overtime is not guaranteed.
Late arrivals do not extend session duration.
Cancellations and rescheduling follow VOYCE’s stated cancellation policy.
VOYCE may reschedule or cancel sessions for operational, technical, or safety reasons.
Member rates apply to bookings made by the member for their own projects. Access privileges may not be used to book on behalf of non-members.

3. Use of Facilities & Equipment

Members must use all equipment and spaces responsibly and respectfully.
Any damage, misuse, or loss may result in repair or replacement charges.
Access to restricted areas or unauthorised equipment is prohibited.
Members must follow all posted studio rules and staff instructions.

4. Conduct & Community Standards

All members are required to comply with VOYCE’s Code of Conduct.
Harassment, discrimination, disruptive behaviour, unsafe conduct, or illegal activity will not be tolerated.
Violations may result in immediate removal, suspension, or permanent termination of access without refund.

5. Recording, Content & Rights

Members are solely responsible for the rights, permissions, and ownership of all content created or used at VOYCE.
VOYCE is not liable for copyright disputes, data loss, or third-party claims arising from member activity.
Members are advised to back up all data and sessions independently.

6. Privacy & Data

Member information is collected strictly for booking, operations, and communication.
VOYCE does not intentionally share personal data with third parties, except where required for platform functionality or legal compliance.

7. Liability & Risk

Use of VOYCE facilities is at the member’s own risk.
VOYCE is not responsible for injury, loss, or damage to personal property, except where required by law.

8. Policy Enforcement & Updates

VOYCE reserves the right to interpret and enforce this policy at its discretion.
Policies may be updated at any time. Continued use of facilities implies acceptance of the current version.

NOTICES & CONTACT

For any queries, please contact VOYCE at hello@voyce.world.